FAQ's

Q. How should I store my Provenance Coffee at home?

Light, air and moisture are the main betrayers of your fresh coffee. Keep your coffee in an airtight container away from direct sunlight. Your Provenance cylinder should serve as the perfect vessel for keeping your coffee fresh.

Tip: Do not keep your coffee in the fridge or freezer. Each time you take it out, moisture from the surrounding air will cling to your coffee as it cools causing it to oxidise and stale at an accelerated rate.

Q. I don’t have a grinder, can I get my coffee ground?

If you are purchasing through the website you will only be able to purchase whole beans. This ensures that your coffee will arrive at your door as fresh as possible. Pre ground coffee ages at a much faster rate than whole roasted beans. We recommend you invest in a small grinder for home, as grinding on demand will vastly improve the fresh flavour profile in your cup.

 

 

Q. How long will my coffee last from the day of purchase?

All Provenance Coffee is purchased as ready to brew. We have already held the coffee for a few days post roast to allow the coffee to rest and release any excess CO2. This means that your beans will stay fresh for up to 4 weeks from their tagged roast date. If your coffee is pre ground this shelf life is reduced from between 1-2 weeks. However, chances are after 4 weeks your coffee will still be tasting amazing, so keep on brewing. The ageing of coffee is an evolving concept and some single origins age better than others.

Q Can I reuse my Provenance Coffee cylinder?

YES. One of the driving forces behind our cylinder packaging is recycling. If you live in Launceston, bring your cylinder back to the Provenance Coffee stall at the Saturday Harvest Market and we will discount your refill. If you’re elsewhere, hold on to your cylinder and we will send you a bag for refill.